Newcastle upon Tyne
Eleven services across the city, including specialist accommodation for women in recovery and their children, and two services you can contact directly.
Supported accommodation gives people a safe and stable place to live, with support to help them move forward. Depending on the service, you may have your own room or a self-contained flat, giving you your own space and a front door to call your own.
The support available will vary from service to service. Some of our accommodation is staffed 24 hours a day, while in other services support is available at agreed times. Our teams can help with things such as housing, finances, health and wellbeing, relationships, recovery, employment and preparing for greater independence.
Supported accommodation is different from a night shelter or emergency accommodation. It provides a longer-term place to live while you work towards your goals and prepare for your next home. Placements are usually time-limited, often for up to two years, although this varies depending on the service and your circumstances.
Changing Lives has been supporting people experiencing homelessness for more than 55 years. Today, we deliver more than 120 projects across England, and nine in ten people we support say they would recommend us.
What supported accommodation is
Supported accommodation gives you a safe and stable place to live, alongside support that is shaped around you and your circumstances. Wherever possible, this means having your own front door, your own space and the opportunity to build greater independence.
Every service is different. You may have your own self-contained flat, your own room within shared accommodation, or live in dispersed accommodation within the local community. Some services are staffed 24 hours a day, while others provide support at agreed times.
Our teams can support you with things such as health and wellbeing, finances and benefits, recovery, employment and preparing for a longer-term home.
Who is it for?
We provide supported accommodation for young people and adults who are experiencing homelessness or are at risk of becoming homeless.
Our services support people with a wide range of experiences and support needs. Depending on the service, accommodation may be mixed or for a specific gender, and eligibility requirements can vary.
Each service page explains who it supports and how to get help.
Our services support people with a wide range of experiences and support needs. Depending on the service, accommodation may be mixed or for a specific gender, and eligibility requirements can vary.
Each service page explains who it supports and how to get help.
We provide supported accommodation in 13 local authority areas across England.
How you get a place depends on where you are. In some areas you can contact us directly. In others, referrals are made through the local authority, and we will point you to the right team.
Areas where we can take direct referral include:
Areas where we can take direct referral include:
Sunderland
Six services including dispersed accommodation and specialist support for people who have experienced domestic abuse, one of which you can contact directly.
County Durham
Five services across the county, including dispersed accommodation and supported housing, with one service you can contact directly.
Gateshead
Four services including dispersed housing and accommodation for veterans, with one service you can contact directly.
South Tyneside
Two services, including safer accommodation for people who have experienced domestic abuse, which you can contact directly.
Middlesbrough
Two services, including a refuge for people who have experienced domestic abuse, which accepts referrals from professionals.
Areas where referrals are made through the local authority
Northumberland
Dispersed accommodation and supported housing, with referrals made through Northumberland County Council.
Doncaster
Three services including Housing First, with referrals made through the council’s single point of access.
York
Supported accommodation for women, with referrals made through the York Single Access Point or probation services.
Westminster
Two services providing single supported housing, with referrals made through Westminster City Council.
Barking & Dagenham
Supported housing, with referrals made through the council’s housing team or social services.
Dudley
Supported accommodation, with referrals made through Dudley Council’s homelessness service.
Northampton
Supported housing, with referrals made through North Northamptonshire Council.
What it costs
The cost of supported accommodation varies between services and depending on your circumstances.
You will need to pay rent and, in some services, a service charge towards things such as utilities or shared facilities. Some or all of these costs may be covered through benefits or other support.
Before you move in, the service will explain any costs you would be expected to pay and what financial support may be available.
How to get a place
For most of our supported accommodation, referrals are made through the local authority in the area where the service is based.
Some services can also accept referrals directly from the person looking for support, or from professionals, family members or other organisations. The information on each service page explains how referrals work and who to contact.
Some services can also accept referrals directly from the person looking for support, or from professionals, family members or other organisations. The information on each service page explains how referrals work and who to contact.
Common questions
For most of our supported accommodation, referrals are made through the local authority. Some services can also accept direct referrals from the person looking for support, or from professionals and other organisations. Each service page explains how referrals work.
No. Supported accommodation can also be for people who are sofa surfing, fleeing domestic abuse, living somewhere unsafe or insecure, or otherwise at risk of homelessness.
The length of time a resident will stay at a project varies depending on individual support needs. Project staff work closely with each resident to ensure they have the skills to live independently and manage their own home.