Change looks different for everyone - these are the stories of the people we've supported.
At Changing Lives, we walk alongside people through some of the most challenging circumstances. We’re there at the point of crisis and we stay for as long as it takes, supporting people to build stable, safe, and fulfilling lives.
The people we support face the complexities of homelessness such as rough sleeping, sexual exploitation, addiction, abuse, poor mental health, contact with the criminal justice system: often several of these at once.
Our job is to see the whole person, not just the presenting problem, and to provide the kind of consistent, expert support that makes lasting change possible.
These are their stories.
When Mark* reached out to our Domestic Abuse Service, he was living with ongoing emotional, psychological and financial abuse within his relationship. The impact on his wellbeing was significant, leaving him feeling stressed, isolated and unsure about what steps to take next.
In Newcastle, we provide ongoing support for people experiencing domestic abuse. We supported Tammy, who wrote us a letter about the support she received 💜
During Volunteers Week 2026, our co-production volunteers told us their stories.
This is Ana’s Story of Refuge and Recovery.
Beyond just a place to stay, our work at Changing Lives is about person-centred support to help people to make a real and lasting change in their lives.
Our work is about more than just a place to say – it’s about regaining confidence, independence and building community.
Get Ahead participant Harry shares his story of how the Get Ahead team supported him after graduating from Oaktrees and beginning his sobriety journey.
Get Ahead participant shares insights about his journey to employment through the Get Ahead programme
Miriam tells her story about how she found paid work through our Get Ahead employment programme supporting people with barriers to accessing paid work.
North East charity, Changing Lives, is celebrating reaching an impressive milestone after placing its 800th person into employment.
Sally, Get Ahead employment programme participant, shares her story.
