Case Studies

In Newcastle, we provide ongoing support for people experiencing domestic abuse. We supported Tammy, who wrote us a letter about the support she received 💜

Meet our Senior Support Worker Darren, who recently completed his Leadership Apprenticeship! We spoke to him about why he chose to take on study alongside his role.

Wendy started her journey at Changing Lives as a volunteer in 2023, providing essential support to our Midlands team. She developed her skills and confidence in her position and eventually led her into a new job within our services. During Volunteers Week 2026, she told us her story.

During Volunteers Week 2026, our co-production volunteers told us their stories.

This is Ana’s Story of Refuge and Recovery.

Beyond just a place to stay, our work at Changing Lives is about person-centred support to help people to make a real and lasting change in their lives.

Our work is about more than just a place to say – it’s about regaining confidence, independence and building community.

Hear about a day in the life of a worker in our Homeless Response Service.

Laura – our Netreach Worker based in Wolverhampton – shared what a day in the life of her role looks like.

Our Senior BME Specialist Worker Sharon shares her reflections on the work the Doncaster Women’s Centre and Community Hub does during Race Equality Week 2025.

Our Walker Clusters accommodation supports people with living and coping skills, helping people to transition into sustaining their own tenancies.

Our Support Worker in our Gateshead Separated Children and Young People Service (SCAYP) Jabar shares his own story and how he came to work for Changing Lives.