Homeless Response Service

Homelessness Outreach Services

Introduction to Service

The Homeless Response Service offers advice and support to people facing or experiencing homelessness. This includes people who are rough sleeping, sofa surfing, living in temporary accommodation, at immediate risk of homelessness, are homeless in hospital or will be homeless after leaving prison. We will help to access temporary and permanent accommodation for people experiencing homelessness, offer longer term support to prevent repeat homelessness and help people access services in their community to keep them safe and well.

The team conduct walkabouts, early morning and occasional late night outreach, with police support if required, to engage those hardest to reach.

Key Information

We offer:

  • Signposting to safe, supported accommodation where appropriate
    A person-centred approach
    Trauma informed care
    Brief intervention around substance misuse, financial needs, health issues etc.

How to access

We provide an assertive outreach service to engage with the street community. We respond to referrals from the Homeless Team at Northumberland or North Tyneside Councils, Streetlink, the public or in person.

Contact

07803623509

Are you eligible?

Men and women over the age of 18 who are experiencing, or at risk of, homelessness in the Northumberland and North Tyneside region.