Changing Lives' Privacy Notice

Updated Privacy Notice:

Changing Lives Privacy Notice

Last Reviewed and Updated: January 2025

Purpose of the Notice

This Privacy Notice sets out how Changing Lives uses and protects any information you give us. It is designed to be as comprehensive as possible, but it does not include an exhaustive list of every occasion where we collect and process personal information or data. However, we would be happy to provide any further information or explanation about our practices if you contact us directly.

Data Collection

We collect personal data for various purposes, including:

• Service delivery
• Communication
• Compliance with legal obligations

Legal Basis

Our data processing activities are based on one or more of the following legal bases:

• Consent
• Contract
• Legal obligation
• Vital interests
• Public task
• Legitimate interests

Data Sharing

Personal data may be shared with third parties, such as:

• Service providers
• Partners
• Regulatory authorities Only when necessary and in compliance with data protection laws.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory requirements.

Data Subject Rights

Individuals have the right to:

• Access
• Rectify
• Erase
• Restrict processing.
• Object to processing
• Data portability
• Withdraw consent.
• Lodge a complaint with the Information Commissioner's Office (ICO)

Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction.

Review Date

The privacy notice has been reviewed and updated as of January 2025.